Water damage restoration in Richland Hills, TX
A small city with its own crews and its own rules for sewer backups. Here's who to call first — and who to call for the cleanup.
Call (817) 989-2837The city's rule on sewer backups
The City of Richland Hills asks residents with a sewer backup to contact Public Works before calling a plumber. City wastewater staff check whether the problem is in the city's main or on the customer's side. If it's the main, city crews fix it. If it's on your side, they'll tell you, and a plumber is the next call.
The city maintains about 60 miles of sewer mains, and its crews camera and inspect them regularly to head off blockages. Public Works has staff on call around the clock for water and sewer emergencies.
Numbers: Public Works, 817-616-3830 during business hours. After hours, the non-emergency dispatch line, 817-281-1000.
Either way, sewage that's already come into the house needs cleanup — that's where (817) 989-2837 comes in.
Keep your water meter box clear.
Richland Hills says city crews need to reach your meter at any time — and if they can't in an emergency, the result can be serious water damage inside the home. Trim grass and weeds around the box and don't park or store anything on it.
Services in Richland Hills
- Sewage backup cleanup — after the line is cleared
- Emergency water extraction — pumps, extractors and drying
- Burst and frozen pipe water damage — when a line gives out
- Slab leak water damage — drying and repairs once the leak is fixed
- Ceiling water damage — stains, bubbles and sags
- Mold remediation — containment and removal
- Fire damage restoration — heat, smoke and water
Cleanup needed in Richland Hills?
Call (817) 989-2837. Answered any hour. Free call, no obligation.